PRIVACY POLICY

FOR FUNTASTIC DEPOT

Revised: April 24, 2026

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IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Funtastic Depot ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

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1. Information We Collect

We collect the following types of information:

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Personal Information:
 • Name, email address, phone number, physical address, and zip code

 • Payment information when you purchase tickets, memberships, party packages, event registrations, merchandise, or other services
 • Opt-in records and timestamps for all communication channels (SMS, email, etc.)
 • Waiver and participant information

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Non-Personal Information:
 • IP address, browser type, device information
 • Website usage patterns and analytics
 • Cookies and similar technologies

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Customer Communication:

 • Records of inquiries and customer support requests

 • Ticket purchases, party bookings, event registrations, and membership information

 • Customer feedback, survey responses, promotions, and contest entries

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2. How We Use Your Information

We use collected data for:

 • Providing and improving our products and services
 • Processing transactions and payments
 • Managing ticket purchases, memberships, birthday parties, and event registrations
 • Communicating with you regarding bookings, events, customer support, and promotions

 • Enhancing website functionality and user experience

 • Ensuring security and fraud prevention

 • Maintaining records of your communication preferences and consent

 • Complying with legal obligations and enforcing our policies

3. SMS Messaging & Compliance

By opting into our SMS messaging services, you agree to receive text messages related to our services, including ticket confirmations, birthday party reminders, event notifications, customer support communications, promotional offers, and important updates.

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Opt-In & Consent:

 • You will only receive messages if you have explicitly opted in
 • We maintain timestamped records of all opt-in actions
 • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

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Opt-Out Instructions:

 • You can cancel SMS notifications at any time by replying "STOP"
 • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
 • All opt-out requests are processed immediately

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Message Frequency & Content:

 • Message frequency varies based on your interactions with Funtastic Depot
 • Messages will be directly related to services, events, memberships, promotions, and communications you have requested or consented to receive

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Help & Support:

 • Reply "HELP" for assistance
 • Contact us at info@funtasticdepot.com

 • Call (407) 488-4378 during business hours

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Carrier Information:

 • Standard message and data rates may apply
 • Carriers are not liable for delayed or undelivered messages

 • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

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SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors performing support services, such as customer service, payment processing, SMS delivery, and operational support, is permitted only as necessary to provide services.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties. We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

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4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

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Service Providers:

 • Payment processors
 • Reservation and booking platforms
 • Membership management systems

 • Marketing service providers

 • SMS aggregators and providers solely for delivering messages you have consented to receive

 • Website hosting and analytics providers

 

All service providers are contractually obligated to maintain confidentiality and security.

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Legal Compliance:

 • If required by law, legal process, or government request
 • To protect our rights, property, customers, or business operations

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Business Transfers:

 • In connection with mergers, acquisitions, restructuring, or sale of assets
 • Any transferred information remains protected under the terms of this Privacy Policy

 

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties except providers necessary to deliver SMS services.

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5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including:
 • Encryption of sensitive data where appropriate
 • Secure access controls and authentication procedures
 • Regular security reviews and updates

 • Employee training regarding privacy and security

 • Secure backup and recovery systems

 • Breach response procedures consistent with applicable laws

 

Despite these safeguards, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

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6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

 • Analyze website traffic and visitor behavior
 • Remember user preferences
 • Improve website functionality and user experience

 • Measure marketing and advertising effectiveness

 • Improve our services and customer experience

 

You may control cookies through your browser settings. Disabling cookies may limit certain website functionality.

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7. Your Rights & Choices

You may have the right to:

 • Access your personal information
 • Correct inaccurate information
 • Request deletion of your personal information

 • Opt out of marketing emails by using the unsubscribe link

 • Opt out of SMS communications by replying "STOP"

 • Request information regarding how your data is processed

 • Withdraw consent for future communications

 

To exercise these rights, contact us using the information provided below.

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8. Third-Party Links

Our website may contain links to third-party websites, booking platforms, payment processors, social media platforms, or other services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
 

This Privacy Policy applies only to information collected by Funtastic Depot.

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9. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without parental involvement. Any information collected for participation in activities, memberships, events, or waivers must be provided by a parent or legal guardian.

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10. Changes to This Privacy Polic

We may update this Privacy Policy periodically.

The latest version will always be available on our website along with the effective date. For significant changes, we may provide additional notice through email, SMS, or website announcements.

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11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

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Funtastic Depot

Phone: (407) 488-4378 
Email: info@funtasticdepot.com

Website: funtasticdepotbirthday.com
Address: 6828 Hoffner Avenue, Orlando, FL 32822

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By using our website, purchasing tickets or services, submitting information, signing waivers, registering for memberships, booking parties, or participating in activities, you consent to this Privacy Policy.